Service Network

BEML's nation-wide after-sales service network includes

  • 4 Zonal Offices
  • 10 Regional Offices
  • 16 District Offices
  • 15 Dealers and the number is growing to cover countrywide for the smaller / construction equipment sector, exclusively.
  • 5 Service Centres
  • 11 Activity Centres

Each office in the vast network, is headed by a senior manager for product support at pit-head / on-site, for Erection & Commissioning, Maintenance, Trouble-shooting, Condition Based Monitoring (CBM), Training, Total Support for Mid-life Overhauling & Major Rehabilitation of Equipment for better equipment availability & productivity.

BEML's after-sales service is available for the life of the equipment. The Product support packages include Annual Maintenance Contracts (AMC), Annual Service Contracts Maintenance And Repair Contracts (MARC) and Guaranteed Availability & Spare Consumption Contract

BEML has established a full-fledged Service Training Centre at KGF and Mysore complexes for offering variety of programs, scheduled round-the-year.

BEML Service Network

Service Head Quarter
Service Department,
C-6, Central Hingna Road,
MIDC Industrial Area, Hingna,
Nagpur - 440 028.
Maharashtra, India.		 Chief General Manager (Service)
Ph: +91 7104 287097 / 287098
Fax : +91 7104 287099
Email: ss@servicehq.beml.co.in
        ss.servicehq@gmail.com
Earth Moving Division
Marketing Division - Service,
BEML Nagar,
Kolar Gold Fields - 563 115.
Karnataka, India.
 Ph: +91 8153 269085
Fax: +91 8153 263128
Email: se@em.beml.co.in
Truck Division
Marketing Division - Service,
Belavadi Post,
Mysore - 570 018.
Karnataka, India.
Ph: +91 821 2404667
Fax: +91 821 2402442
Email: servicemys@truck.beml.co.in
Engine Division
Engine Division - Service,
Belavadi Post,
Mysore - 570 018.
Karnataka, India.
 Ph: +91 821 2402696
Fax: +91 821 2402429
Email: sz@engine.beml.co.in

BEML Zonal Offices

Bilaspur Zonal Office
1/A, Srigiti Industrial Area,
Sector – C, Tifra PO,
Bilaspur,
Chattisgarh - 495 223.
 Zonal Manager
Mob: +91 9425530461
Ph: +91 7752 252082 / 252598
Fax: +91 7752 252065
Email: sv@zonal.beml.co.in
         mvs@rm.beml.co.in
Hyderabad Zonal Office
Plot No. B-14 & B-23,
APIIC Estate Industrial Area,
Moula Ali,
Hyderabad - 500 040.
Andhra Pradesh.
 Zonal Manager
Mob: +91 9440651567
Ph: +91 40 27240973
Telefax: +91 40 27240873
Email: sh@zonal.beml.co.in
         mhs@rm.beml.co.in
Kolkata Zonal Office
#35/1A, Taratola Road,
Kolkata - 700 008.
West Bengal.
 Zonal Manager
Mob: +91 9831222006
Ph / Fax: +91 33 24014774
Email: sk@zonal.beml.co.in
         mcs@rm.beml.co.in
Singrauli Zonal Office
PB No.5, Jhingurdha Colliery
Sidhi, Singrauli - 486 889.
Madhya Pradesh.
 Zonal Manager
Mob: +91 9425176734
Ph: +91 7805 266668
Telefax: +91 7805 267282
Email: sg@zonal.beml.co.in
         mss@rm.beml.co.in

BEML Service Centres

BEML has established 5 Service Centres close to customer sites to offer customers, economic repair solutions, Recon-Exchange of major Aggregates like Engine, Transmission, Hydraulic Pumps, Rear Axle, etc., and Rehabilitation of equipment. All these Service Centres are backed by Spare Parts Depots and net-worked with company-wide ERP system.

Nagpur Service Centre

Services Offered:

  • Reconditioning / Repair of Hydraulic Pumps of Excavators
  • Recon Exchanges & Offer of Reconditioned Assemblies
  • Rehabilitation of Equipment

Hyderabad Service Centre

Services Offered:

  • Reconditioning / Repair of Hydraulic Pumps of Excavators
  • Recon Exchanges & Offer of Reconditioned Assemblies
  • Rehabilitation of Equipment

Singrauli Service Centre

The facility at Singrauli at Madhya Pradesh is located right at the centre of major coal fields & other mineral mines, thermal power stations, cement & Aluminum plants.

Services offered:

  • Reconditioning & Repair of Transmissions, Engines, Axles and Final Drives
  • Recon Exchanges & Offer of Reconditioned Assemblies
  • Rehabilitation of Equipment

Kolkata Service Centre

Kolkata service centre specializes in repair of Transmissions and Fuel Pumps and equipped with sophisticated AIDCO Transmission Test Stand and Diesel-KIKI Fuel pump test Stand.

Services Offered:

  • Reconditioning & Repair of Transmissions, Engines, Axles and Final Drives
  • Repair & Calibration of Fuel Pumps and Injectors
  • Recon Exchanges & Offer of Reconditioned Assemblies
  • Rehabilitation of Equipment

Bilaspur Service Centre

This centrally located service centre caters to the repair requirements of SECL, NCL, ECL, WCL and other major customers for all electrical motor and alternator repairs. In addition to this, the work shop is also equipped with a Fuel Pump Calibration stand for overhaul of Fuel Pumps.

Services Offered:

  • Reconditioning & Repair of Electrical Wheel Motors & Alternators
  • Recon Exchanges & Offer of Reconditioned Assemblies
  • Rehabilitation of Equipment

Maintenance And Repair Contract (MARC)

Maintenance contracts are generally the most economical method for servicing or maintaining equipment. Equipment is normally best maintained or serviced by the original equipment manufacturer (OEM) or its authorized service organization. Maintenance contract is recommended for highly technical scientific equipment because of the nature of the equipment and the need to keep equipment downtime to a minimum

Advantageous of AMC / MARC to customers:

  • Improved reliability
  • Higher equipment availability
  • Fixed expenses without any unforeseen expenditure
  • Prevent unscheduled breakdown
  • Ready availability of expertise at site

BEML shall supply parts and maintain the equipment duly conducting running repairs, schedule maintenance, major repairs and overhauls during the contract period. Predictive maintenance for major aggregates shall be carried out, as required.

Annual Service Contracts

BEML Service network has been offering Annual Service Contracts, in which customers avail specific number of service engineer’s visit each year, depending on the number of equipment or as required by customers. These visits can be planned on specific dates or on flexible programs indicated by customer. Customers with limited semi-skilled staff avail such offers for ensuring better performance and availability of equipment.

Rehabilitation

BEML Service network has been executing a variety of flexible, custom-made Rehabilitation of equipment, after their reliability starts deteriorating with lesser productive hours or at the end of first-life when most of the components need overhaul. As required by customers varieties of rehabilitation programs are in vogue such as mid-life overhaul, reliability-improvement-repairs, major & minor rehabilitation, etc. BEML offers Rehabilitation Services either at Customer's site or at BEML’s Service Centres as per the requirement of customers.
  • Last Updated : 20-05-2013
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